CLEAR SUMMARY
Accessibility is an operating goal, not a decorative checklist. We design and improve for keyboard use, readable type, contrast, motion preferences, language direction and assistive technology where the product can support them.
This page is product information, not legal advice or a substitute for a case-specific decision.
Our target
We use WCAG 2.2 AA as a practical design and review target for public experiences, including navigation, contrast, focus visibility, form feedback, language direction, motion and assistive-technology compatibility. A target is not a blanket claim that every page, release or third-party embed conforms in every context.
How we design
We aim to keep meaningful text selectable and reflowable, controls labelled, focus order predictable and essential actions reachable without a pointer. Persian and English are treated as first-class language modes, so direction, line length and font behaviour are reviewed rather than left to automatic mirroring.
Motion, sound and visual comfort
Where a motion preference is available, the interface should reduce or stop non-essential animation. Decorative effects should not be the only way to communicate state, and media should not begin essential audio without a clear user action. Some visual material, video or third-party media can still need individual controls or captions.
Known limits and ongoing review
The service changes often, especially in beta areas. A new interaction, game table, embedded platform, older archive item or browser/device combination can introduce an issue. We treat reported barriers as product work and use them to improve the relevant route; not every fix can be immediate or technically possible in the same way.
Help and feedback
If a page or action is difficult to use, use the Contact page and include the page address, language, device or browser, input method and a short description of what blocked you. Do not include passwords, session cookies or one-time sign-in codes. We do not promise a response time, but this information makes a report actionable.
Standards and resources
WCAG 2.2 is a W3C recommendation that helps describe accessible web content. For Ontario organizations, provincial guidance explains the AODA web-accessibility context. These references inform our product work; they are not a substitute for independent legal or accessibility advice for a particular organization or situation.